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Rotting Windows & Doors Claims

Rotten frames can lead to draughts, leaks, and security risks. Your landlord is responsible for maintaining the exterior of your home, including windows and doors.

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What is Window & Door Disrepair?

This type of disrepair refers to windows and external doors that are broken or have decayed over time. It can include rotten wooden frames, cracked glass, broken hinges or locks, and seals that have failed, causing draughts and letting in rainwater. These are not just cosmetic issues; they can lead to higher heating bills, damp problems, and can compromise the security of your home.

Affects Security & Energy Bills

Landlord's Duty to Maintain Exteriors

Part of the Structure

The Landlord and Tenant Act 1985 requires landlords to keep the "structure and exterior" of the property in good repair. This explicitly includes windows and external doors. If you report that a window frame is rotting or a door lock is broken, your landlord must arrange for a proper repair or replacement within a reasonable timeframe.

What a Successful Claim Provides

A claim can secure the necessary repairs to make your home warm and secure again, as well as providing compensation.

Compensation for Impact

For the discomfort of living in a draughty home and for higher energy bills. Compensation can also cover items damaged by leaks.

Order for Replacement

A legal order forcing your landlord to properly repair or replace the defective windows or doors to a professional standard.

Evidence You Should Keep

To build a strong case, be sure to document:

  • Photos of the rot or damage
  • Copies of your energy bills showing increased costs
  • All communication with your landlord
  • Photos of any resulting damp or leaks

Rotting Windows & Doors FAQs

Yes. A window that cannot be closed securely is both a security risk and will cause significant heat loss. This is a clear disrepair issue that your landlord must fix.

No. Painting over rotten wood is a temporary cosmetic fix that does not solve the underlying problem. Your landlord is required to carry out a proper repair, which would involve cutting out and replacing the decayed timber or replacing the entire frame if necessary.

Yes, you can. If you can show that your energy bills have been higher than they should have been because of draughty windows and doors your landlord failed to repair, this extra cost can be calculated and included as part of your compensation award.

Yes. Misting or condensation between the panes of a double-glazed unit means the seal has failed. A failed unit loses its insulating properties, leading to heat loss. Your landlord is responsible for repairing or replacing the sealed unit.

A broken lock on an external door is a serious security risk and should be treated as an emergency. Your landlord should arrange for it to be repaired or replaced within 24 hours of you reporting it. Their failure to do so is a significant breach of their duty of care.

Make Your Home Warm and Secure Again

You don't have to live with draughts, leaks, and security risks. Contact us for a free assessment and take the first step towards getting the repairs you need.

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