Cookie Policy
What cookies this site uses, why, and how to change your choices.
Last updated: 4 September 2026
1. What cookies are
Cookies are small text files placed on your device when you visit a website. They help websites function, remember your preferences, and provide information to site owners about how the site is used.
2. How consent works on this site
When you first visit, only strictly necessary cookies are set. Analytics and marketing cookies are not set until you consent through our cookie banner. You can change or withdraw your consent at any time using the cookie settings link at the bottom of any page. Your choice takes effect immediately.
3. The cookies we use
Strictly necessary
These are required for the site to function and do not need consent.
| Cookie | Purpose | Duration |
|---|---|---|
| PHPSESSID | Maintains your session while you use the site (for example, while completing the claim form) | Session |
| cconsent | Stores your cookie consent choices | 12 months |
| cf_clearance / __cf_bm | Cloudflare security. Protects our forms from bots and abuse (set when the Turnstile check runs) | Up to 12 months |
Analytics & marketing (consent required)
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes visitors to measure site usage | 2 years |
| _ga_* | Google Analytics | Maintains session state for analytics | 2 years |
| _gcl_au | Google Ads | Measures the effectiveness of our advertising | 3 months |
We use Google Tag Manager to load these services. Google's own privacy information is available at policies.google.com/privacy. We use Google Consent Mode, which means these services receive no cookie data unless you have consented.
4. Managing cookies in your browser
You can also block or delete cookies through your browser settings. Doing so may affect how parts of this site work. Guidance for common browsers: Chrome, Firefox, Safari, Edge.
5. More information
How we handle personal data generally is covered in our Privacy Policy. Questions about this policy can be sent to hello@hd.claims.