Damp and Mould Compensation Claims
You can smell it before you see it: wet plaster, mould creeping back however often you wipe it away, clothes that never quite dry. If you've reported damp to your landlord and it still isn't fixed, we'll claim compensation and get the cause repaired for good.
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When does damp and mould become a legal claim?
Damp and mould count as housing disrepair when they're caused by a problem with the building itself: a leaking roof, defective pipework, rising damp from the ground, or poor ventilation and insulation that makes condensation unavoidable. Your landlord has a legal duty to fix those underlying causes.
Left untreated, damp ruins belongings, damages the property, and causes real health problems: respiratory infections, asthma flare-ups, and worse. The longer your landlord has left it, the stronger your claim tends to be.
Evidence that strengthens your claim
No photos? Nothing in writing? We can still help. But anything you can dig out now makes your claim stronger:
- Photos and videos of the problem, however rough
- Anything you've sent your landlord: emails, letters, texts
- GP or hospital records, if your health suffered
- Receipts or photos of ruined belongings
Your landlord's legal responsibility
Under the Landlord and Tenant Act 1985, your landlord must keep the structure and exterior of your home in repair. Under the Homes (Fitness for Human Habitation) Act 2018, your home must be fit to live in, which explicitly includes freedom from serious damp and mould.
Once you've reported the problem, your landlord must investigate and carry out repairs within a reasonable time. If they haven't, they're in breach of their legal obligations, and that's what your claim is built on.
What a successful claim gets you
Compensation
A payment for what you've had to live with, usually worked out as a percentage of your rent, plus money back for ruined belongings: clothes, furniture, carpets and more.
The repairs, completed
A binding commitment that forces your landlord to fix the problem properly. No more promises, no more missed appointments.
Damp and Mould Compensation Claims: FAQs
How much compensation can I get for damp and mould?
Compensation is usually calculated as a percentage of your rent for the period you lived with the disrepair, typically between 25% and 50% depending on severity, and up to 100% where rooms were unusable. You can also claim for damaged belongings and health impacts. A severe, long-running case can be worth thousands of pounds. Our free calculator gives you an instant estimate.
Can I be evicted for making a claim?
No. Evicting a tenant for requesting repairs or making a disrepair claim is a "retaliatory eviction", and the law protects you against it. Councils and housing associations in particular cannot remove you for exercising your legal rights.
My landlord says the mould is condensation and my fault. Can I still claim?
This is the most common excuse landlords give, and it often doesn't hold up. If the property lacks adequate ventilation, insulation or heating, condensation is a building problem, not a lifestyle one. An independent surveyor can establish the true cause. We arrange that as part of your claim.
How long does a damp and mould claim take?
Most claims settle without going to court, typically within 6 to 12 months. Complex cases can take longer. You don't need to do the chasing. We handle the process on a No Win, No Fee basis, so there's nothing to pay upfront, and we keep you updated at every stage.
I'm a council or housing association tenant. Does that change anything?
The law applies equally to councils and housing associations, and for damp and mould you now have extra protection. Under Awaab's Law, social landlords in England must investigate significant damp and mould within 10 working days of being told about it, send you the findings in writing within 3 working days of the investigation ending, and start repair work within 5 working days where a serious hazard is found. Emergencies must be dealt with within 24 hours. A large share of the claims we handle are against social landlords.
See how much you could claim
Answer a few quick questions about your rent, the problems and how long you've lived with them, and you'll get an instant estimate. Confidential, no obligation, no pressure.