Heating & Boiler Disrepair Claims
Living without adequate heating or hot water is unacceptable. If your landlord is failing to fix your faulty boiler or heating system, we can help you claim.
Start Your ClaimWhat Constitutes a Heating Claim?
A lack of heating and hot water is considered a serious disrepair issue. This can include a completely broken boiler, radiators that don't work, constant low pressure, or a heating system that is incapable of adequately heating your home, especially during cold weather. These are not just inconveniences; they can pose a significant risk to your health and wellbeing.
If you have reported these issues and your landlord has failed to act, you may have a strong case for a disrepair claim.
Essential for Health & Wellbeing
Your Landlord's Heating Obligations
A Legal Requirement
The law requires landlords to ensure that the installations for space heating and heating water are kept in proper working order. Issues with heating and hot water are often treated with urgency. Once you report the problem, your landlord should arrange for an inspection and repairs promptly. A complete loss of heating in winter, for example, should be treated as an emergency.
What Your Claim Can Secure
A successful heating and boiler claim forces your landlord to act and compensates you for the hardship you've faced.
Compensation Payment
For the discomfort and inconvenience of living in a cold home. You can also claim for increased electricity bills from using temporary heaters.
Order for Repairs
A legal order forcing your landlord to repair or replace the faulty boiler or heating system to a professional standard.
Key Evidence for Your Claim
To build a strong case, it's important to document everything:
- Proof of Reporting (emails, texts)
- Photos/Videos of faulty equipment
- Records of Missed Appointments
- Receipts for Temporary Heaters
Heating & Boiler Claim FAQs
A complete loss of heating and hot water is considered an emergency. Landlords should respond within 24 hours to arrange an assessment and repair. For non-emergencies, repairs should still be carried out in a 'reasonable' timeframe, usually within a few weeks.
Yes, potentially. Your landlord has a duty to provide a heating system that can adequately heat the property. If your radiators are too small, or the boiler is underpowered for the size of your home, this can be considered a form of disrepair.
Yes. If you have had to use expensive temporary electric heaters to stay warm because of your landlord's failure to repair the central heating, the additional cost on your energy bills can be included as part of your compensation claim. Be sure to keep copies of your bills as evidence.
Temporary or "patch-up" jobs that don't solve the underlying problem are not acceptable. Your landlord's obligation is to carry out a proper, lasting repair. If they repeatedly fail to do so, this strengthens your case for a disrepair claim.
Yes. The presence of vulnerable people in the household, such as young children, the elderly, or those with existing health conditions, increases the urgency of the repair and the severity of the situation. This will be a significant factor when calculating the amount of compensation you are awarded.
Ready to End Your Housing Disrepair Nightmare?
Our friendly team is ready to provide a free, no-obligation assessment of your case. Take the first step towards a safe, healthy home and the compensation you deserve.
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