Cookie Policy
This policy explains what cookies are, how we use them on our website, and how you can manage your preferences.
Last updated: 16 October 2025
1. What are Cookies?
A cookie is a small text file that is placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
2. How We Use Cookies
We use cookies for a few reasons, which are detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
3. The Cookies We Set
Our website uses the following types of cookies:
Strictly Necessary Cookies
These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Without these cookies, services like our claim form cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet.
Analytical/Performance Cookies
These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
We use Google Analytics for this purpose. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Functionality Cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
4. Managing Your Cookie Preferences
You can manage your cookie preferences through your web browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
You can obtain up-to-date information about blocking and deleting cookies via these links:
Please be aware that blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use all the features on our website.
5. Changes to This Cookie Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page. We advise you to review this Cookie Policy periodically for any changes. Changes to this Cookie Policy are effective when they are posted on this page.
6. Contact Us
If you have any questions about our use of cookies, please contact us at hello@hd.claims.